Privacy Policy & Cookies



Macrobert Arts Centre is committed to protecting your privacy and ensuring that any information that is provided is used lawfully and responsibly under the terms of the Data Protection Act (1998).

You can browse our website or make enquiries with our Box Office via telephone or in person without disclosing any personal information. However, if you book tickets or workshops, register for our mailing list or e-bulletins, or provide any personal data in any other form, we will only process your personal data in accordance with the relevant legislation.

The details which you provide about yourself and any information which identifies you such as your name, address, email address, telephone number, country of residence and credit and debit card information (“Personal Information”) will only be retained by us if you provide this information when booking tickets, making a donation or using one of our other services. Personal information will be held on our system and used for operational purposes such as the processing of bookings and for mailing list subscriptions.

The Personal information you supply when you join one of our e-mail lists will be used by Macrobert Arts Centre to keep you up-to-date with events and activities organised by Macrobert Arts Centre. When joining one of our e-mail lists you are given the opportunity to opt in to receiving information from other arts organisations e.g. visiting companes. The Macrobert Arts Centre will only pass on your personal information for marketing purposes if the relevant box has been ticked. Each email we send you offers you the opportunity to amend these preferences, or you can email Macrobert Arts Centre respects your right of privacy. If you tell us that you do not wish to have your personal information used, we will respect your wishes. You have a right to apply for a copy of the information about you that we hold (for which we may charge a small fee) and to have any inaccuracies corrected by contacting us on

If you do not wish to be contacted for marketing purposes, please e-mail us on, but remember that if you do so we will be unable to provide you with information about latest services, products etc. Please be aware that you able to opt-in again at any time.

Cookies and Website Traffic Analysis

Macrobert Arts Centre website uses cookies, by doing so this enables us to enhance our website performance, as well as helping verify your identity and personalising your experience for convenience, as well as making it possible for us to provide an online ticketing service.

Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised services cannot then be provided to that user e.g. retaining saved log-in details to allow you quick access on your next visit.

Google Analytics cookies used by Macrobert Arts Centre are used to collect information about how visitors use our site. The cookies collect information in an anonymous form, so we don’t know who is using our site we just use it to compile reports and help us improve our website. Find out more about Google Analytics cookies and how to opt-out of them here.

Use & Disclosure of Personal Information

If you contact us we reserve the right to keep a record of that correspondence and incorporate the information it contains into our database. If we are required by law or requested by the police, a regulatory or government authority investigating potentially illegal activities to provide information concerning your activities whilst using the network we shall do so. We may also disclose personal information to appropriate third parties to assist in anti-fraud checks and investigations.