We’re delighted to welcome audiences back and we’ve been working hard behind the scenes to make sure your visit is a safe and enjoyable one.
Our cinema programme is indoors and in line with current Government Guidelines. Audiences (individuals or bubbles) are seated 2 metres apart. To view our screenings, please visit our What’s On listings. Our film programme is diverse, fun and vibrant and there is something to suit all ages and tastes.
Our Live performance programme is mainly outdoors over the summer months. To view what’s coming up, please visit our What’s On listings.
Pre-booking your tickets is recommended to select your preferred seat and to save time queuing. When you arrive don’t forget to bring your face mask (unless you are exempt). Our Front of House team will be on hand to make you feel welcome and comfortable.
Please do take time to watch our short video and read the FAQs below that will give guidance on what procedures and measures Macrobert Arts Centre has put in place to keep you and our staff safe.
If you have any questions that we have not answered below about your visit or any safety measures, please email: firstname.lastname@example.org or call 01786 466666.
We encourage everyone to book their tickets in advance, either online or over the phone - 01786 466 666 - to minimise waiting times. In-person bookings are only available 15 minutes before the advertised start time of your film screening.
Our Box Office is open for phone bookings every day between 11am and 7pm. In-person bookings can only be made 15 minutes before the advertised start time of your film screening.
Although you can purchase tickets upon arrival, we would encourage everyone to book their tickets in advance, either online or over the phone, to minimise waiting times.
As per guidance issued by the Scottish Government on 6 May 2021, social distancing must be maintained between people who do not live together or share a bubble. We, therefore, ask that groups or individuals from different households book separately and in different seating banks to maintain social distancing. For indoor performances, audience bubbles will be seated 2 metres apart.
Tickets booked online or over the phone will be emailed to you to print at home or you can show them at the venue using your smartphone. If neither of these options is possible, you will still be able to collect your tickets from our box office 15 minutes before the advertised start time of your film screening.
Please arrive no earlier than 15 minutes before your advertised screening time. Entrances/exits for each space will be clearly marked and our staff will be on hand to guide you.
Yes. The wearing of face coverings is mandatory whilst in Macrobert and during your film screening unless you are in an exempted category. Face coverings can only be removed in the auditorium whilst eating and drinking.
Yes. Hand sanitiser is provided throughout the venue, outside all auditoriums and toilets.
Yes. As per Government guidelines, we now have to record contact details from all visitors. It’s very easy to do and our team will be on hand to help. If you don’t have a smartphone with you, please make sure you have a note of your email address and phone number to hand. This information will only be shared with NHS Test and Protect.
Depending on attendance at your screening, you may have to queue for a short period. Please be assured, we have safe, socially distanced queuing measures in place.
We encourage everyone to arrive 15 minutes before the advertised start time of their screening. However, latecomers will be permitted up to 30 minutes after the advertised screening time. Should you be running late, please make yourself known to a member of staff on arrival who will guide you to your seat.
Yes. Food and drink can be purchased from our Kiosk, however, this may only be consumed within the auditorium.
Yes. Although contactless is our preferred method of payment, we do still accept cash.
We ask everyone to respect a 2 metre social distancing when in our building.
Yes. Toilets are available throughout your visit. We ask that you respect any social distancing measures that are in place.
You will be permitted into the venue no earlier than 15 minutes before the advertised start time of your screening. After your screening, we ask that you make your way directly to the exit to aid social distancing measures within the venue. A member of staff will be on hand to guide you.
The venue is regularly cleaned. We also perform a deep clean of our auditorium before the start of every screening.
To help aid social distancing measures, the cafe bar will not be open during your visit. However, we are operating a kiosk that is selling hot and cold drinks, ice cream, and snacks.
Yes. Please contact us at your earliest convenience to arrange a refund.
If you have any questions that we have not answered below about your visit or any safety measures, please email email@example.com
We look forward to welcoming you